Nonverbal communication and patient management in radiology

The learner should be able to:

• Cite two ways of communicating with a patient
• Cite the main components of non-verbal communication (NVC)
• Establish a trustworthy relationship between the healthcare provider and the patient
• Establish a collaborative relationship with the patient

• A 64-year-old female suffering from right talalgia for three weeks was referred by her primary care physician for an X-ray of her feet and heels.
• A 58-year-old male, smoker (30 pack-years), experiencing symptoms of dry cough, shortness of breath, and weight loss, was referred by his primary care physician for an Anteroposterior and lateral chest X-ray.